Return and Refund Policy

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Return and Refund Policy for LETS GOCATCHY MEDIA SERVICES

At LETS GOCATCHY MEDIA SERVICES, our commitment to your business success drives us to offer a wide range of services, including total 360 marketing funnel, e-commerce website development, app development, graphic design, UI/UX design, and upscaling businesses through modern automation funnels. Our Return and Refund Policy is designed to be transparent and fair, ensuring that we meet your business needs effectively.

*1. Custom Services and Digital Products: Our services are tailored to meet the unique needs of your business, making them non-refundable once work has commenced. This includes marketing strategies, website and app development, graphic design, and UI/UX design.

*2. Special Exclusion - Upscaling Businesses through Modern Automation Funnel: For our service dedicated to upscaling businesses through modern automation funnels, we offer a unique guarantee. If we fail to deliver the promised results within the agreed timeline, we commit to refunding 100% of the billed amount for this specific service. This guarantee is subject to the following terms and conditions: - The criteria for success and timeline for delivery will be clearly defined in the service agreement. - Clients must cooperate fully and provide all necessary information and access as required for the service to be executed effectively. - Any delays or changes requested by the client that affect the project timeline or success criteria will not be eligible for the 100% money-back guarantee. - The request for a refund must be submitted in writing within 7 days after the agreed delivery date has passed without the fulfillment of the service as promised.

*3. Revision Policy, Cancellation Policy, and Refund Eligibility: Our general policies on revisions, cancellations, and refunds for other services remain as previously stated. We offer revisions based on the package or agreement, and cancellations may be subject to partial refunds depending on how much work has already been completed. Process for Requesting Revisions or Refunds: To request a revision or a refund, please follow the previously outlined process by contacting our support team with detailed reasons for your request. For the upscaling service under the special exclusion, please specifically mention your request is for the modern automation funnel service.

*4. Final Notes: We reserve the right to update our Return and Refund Policy at any time. Your continued partnership and use of our services signify your acceptance of these terms. Our goal is to empower your business with our digital marketing and development expertise, and we stand behind our promise to deliver exceptional results.

For any inquiries or further clarification on our policies, please do not hesitate to contact us. Your success and satisfaction are our top priorities.

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